All products purchased through this website are covered by our 60-day no-quibble guarantee. If you are not totally satisfied with your order or have simply changed your mind, please return the unopened product(s) to us within 60 days of receiving your order, and we will refund you. Please include a brief letter with your name and address and explain why you are returning the item(s). We offer a Freepost returns address for our UK & Channel Island Customers only. For faulty, damaged or incorrect items, please see below. For our returns address and further information, please see Delivery and Returns.
Your statutory rights are not affected.
For reasons of hygiene & safety, we cannot refund or exchange any grooming products or cosmetics that have been removed from the original wrapping or show any signs of having been used unless they are faulty.